Medical Insurance

Medical Insurance

Whether it is for Groups in a corporate setting or an SME, who prefers the benefit of dealing with a transparent and trustworthy insurance partner, our wealth of experience in Medical insurance, dedicated claims handlers and Relationship managers, allows us to assess and respond to inquiries in a thoughtful and carefully considered manner.

Our well experienced representatives carefully customise plans to your specific needs, with an emphasis on building long-term relationships/partnerships.

Whatever may be the size of your business, we offer a range of medical insurance plans and healthcare solutions to suit your requirements.

Benefits we offer:

  • International, regional and local healthcare plans ranging from basic to fully comprehensive.
  • Network of hospitals, clinics and pharmacies for treatment throughout the Gulf. A Worldwide network of hospitals may also be arranged for frequent travellers
  • Our plans are in line with and are approved by the local regulators like the Dubai Health Authority (DHA) and the Health Authority of Abu Dhabi (HAAD) in the Emirate of Abu Dhabi.
  • Our team of underwriters offers products with competitive premiums and our experienced claims officers ensure to settle claims in a swift and hassle-free manner.
  • Our specialised team of dedicated relationship managers manage client requirements during the contractual period.

Write to us at for getting customised healthcare solutions to suit your requirements.


iPROMeS is the DHA’s official complaint system in regards to Health Insurance. The acronym iPROMeS stands for ‘Insurance Partner Relations Opinion Management System’. It provides an opportunity for members to give feedback, complaints, suggestions or complements to service providers and the DHA.

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Any feedback, complaints, suggestions or complements to service providers and the DHA Click here

Participating Insurer(PI)

Qatar Insurance Company UAE (QIC UAE) has been awarded the Participating Insurer (PI) license by Dubai Health Insurance Corporation (DHIC) with effect from January 01, 2022 to service the medical insurance needs of the Lower Salary Band (LSB) segment.

As part of the broader Dubai Government initiative to ensure access to quality and affordable healthcare to all residents of the Emirate, Essential Benefit Plans (EBP) are designed specifically to address the needs of the LSB segment – individuals earning a monthly salary of Dh. 4,000/- or lower.

As per Health Insurance Law No. 11 of 2013 of the Emirate of Dubai, the EBP specifies the minimum level of health insurance coverage that all residents of the Emirate are required to have in place. Enhancements to these prescribed minimum limits are permitted – and several employers seek enhanced insurance plans, designed to suit the specific needs of their work force. In addition to the enhanced EBP plans, QIC also offers cover for individual dependents and elderly parents.

QIC considers it a privilege to support the vision of the Dubai Government and be part of the endeavour to provide access to quality healthcare. Guided, as always, by our time-honoured customer-focused commitment to quality service, QIC, as a Participating Insurer, assists insured members to gain this access swiftly and smoothly, while providing the comfort and security of insurance coverage.

Network List: Click here

For any further assistance, reach out to our customer service contact centre on 800 4 742