Our Dubai office has relocated to Building 4, 5th floor, Dubai Hills Business Park, next to Dubai Hills Mall, Al Khail Road. Our Call Centre number 8004 742 and Board number 04 222 4045 (with limited lines) are fully operational now.

Complaint Form

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    Or please contact us at complaints.uae@qicuae.com or call our toll-free number 800 4 742.

    If you are not satisfied with our resolution or have encountered a delay on our part, you may direct your complaint to the appropriate insurance regulator, providing them with the unique complaint reference.

    For any insurance-related complaints, please reach out to Sanadak via: www.sanadak.gov.ae/en/

    لجميع الشكاوى الـمتعلقة باالتأمين ، يمكنكم : التواصل مع سندك من خلال www.sanadak.gov.ae/en

    For health insurance complaints in the emirate of Dubai, you may contact the Dubai Health Authority (DHA) through: www.complaints.dha.gov.ae/web/DHAAPP/client/home

     للشكاوى المتعلقة بالتأمين الصحي في إمارة دبي،
    يمكنكم التواصل مع : هيئة الصحة بدبي من خلال

    For health insurance complaints in the emirate of Abu Dhabi, you may contact the Department of Health – Abu Dhabi (DOH) through: www.doh.gov.ae/en/Request-ForSubmitting-Health-Insurance-Complaint

     للشكاوى المتعلقة بالتأمين الصحي في إمارة أبوظبي،
    يمكنكم التواصل : مع دائرة الصحة – أبوظبي من خلال